Privacy Policy for Your Security
Transparency in how we manage, store, and use your data
Our Commitment to Your Privacy
Learn more about our approach to handling your information during advisory sessions and website use. Our privacy practices comply with Australian regulations to safeguard your personal data, confidentiality, and choice.
We take every step to protect the information you share with us, always striving to balance usability with privacy. You can access, amend, or request deletion of your information at any time.
Information We Collect
Information is collected when you contact us, join consultations, or use our digital tools. Data includes contact details, preferences, and communication records needed to provide our services.
Information You Provide Directly
- • Contact details when submitting an enquiry form
- • Details given during consultation sessions
- • Preferences or priorities you share with us
- • Feedback and support requests made via our site
- • Records of communications or correspondence
Information Collected Automatically
- • Browser type and device information for site performance
- • IP address for security and analytics
- • Usage patterns and behaviour while on our site
- • Date and time of visits to measure engagement
- • Cookies and tracking technologies ensuring site functionality
How We Use Your Data
Personal data is used for communication, account administration, and to offer you a tailored consultation process. We do not share or sell your information to external parties for marketing purposes.
- • Facilitating consultations with relevant background
- • Responding to your requests and feedback
- • Optimising website usability and integrity
- • Fulfilling regulatory requirements in Australia
- • Internal quality assurance and performance checks
- • Notifying you of changes to our service
- • Supporting administrative processes for account management
Your Privacy: We maintain administrative, technical, and physical safeguards to keep your data secure. Privacy is a fundamental part of our advisory approach.
When We Share Your Data
Your data is only shared when required by law or with service providers directly supporting our activities and bound by confidentiality agreements.
Third-Party Service Providers
We may use third-party services for web hosting, analytics, or communication support, always under strict privacy controls aligned with Australian law.
Legal Obligations
We may disclose information when required to comply with Australian regulations, court orders, or governmental requests.
Anonymous Data & Statistics
Non-personal data may be used to analyse trends or site usage, always in de-identified form to protect your privacy.
Your Data Rights in Australia
You are entitled to request access, rectification, or removal of your personal data at any time. Contact us to exercise any of these rights or to ask about our privacy approach.
- • You have the right to access the data we hold about you.
- • You may request corrections to your personal data if it is inaccurate.
- • You can request deletion of your personal data at any time.
- • Request a copy of your data in a portable format.
- • You may object to certain uses of your information.
- • Limit processing of your data where appropriate.
Contact our privacy officer for any rights requests or privacy-related questions using the details at the end of this policy.
Keeping Your Data Secure
We use encryption, secure servers, and regular audits to keep your data protected against loss or misuse.
Technical Safeguards
- • Data transmission uses secure protocols
- • Regular vulnerability scans of our systems
- • Access restricted to authorised personnel
- • Secure storage solutions for sensitive data
Organisational Practices
- • Regular staff training on privacy standards
- • Clear accountability measures for privacy incidents
- • Internal privacy reviews and updates
- • Incident management processes are in place
Data Retention Policy
We only keep personal information as long as necessary for consultation or regulatory reasons. Afterward, it is securely deleted or de-identified.
- • Account information for communication purposes
- • Session notes and feedback from consultations
- • Messages and correspondence records
- • Billing and administrative data used for service delivery
- • Preferences for non-essential communications only
Your information is kept only as long as is required for business or legal purposes.
International Data Transfers
If data leaves Australia, we require equivalent privacy standards and security controls. Transfers are rare and reviewed for compliance.
- • Data storage with international encryption providers
- • Cloud services hosting data outside Australia
- • Security audits of non-Australian vendors
- • Contractual privacy guarantees for third parties
Cookies & Tracking
We use necessary and analytical cookies to enable site performance and measure usage. You may manage your preferences in your browser settings.
Types of Cookies
- • Required for the website to function properly
- • Track site performance and user journeys
- • Save your settings and preferences on our site
- • Improve usability and experience during your visit
You may adjust your browser settings to disable cookies, though some site features may be limited.
Updates to This Policy
We may modify this privacy policy to reflect changes in practice or regulation. Updated versions appear here, with the effective date noted below.
- • Website notification banners for changes
- • Direct email to clients, if applicable
- • Policy link updates at site footer
- • In-session notifications for significant changes
Continued use of our website implies acceptance of policy updates.
Contact Us About Privacy
Our privacy officer welcomes your questions and feedback. Please use the contact details provided for assistance.
fronethyvia
570 Bourke Street, Level 17 & 24, Melbourne, VIC 3000 Australia
Phone: +61335398653
Email: content@fronethyvia.com
Policy last updated September 27, 2025
Effective date: September 28, 2025